Privacy and Personal Data Protection Policy

1. General Provisions and Definitions

1.1. Data Controller (Seller) — Individual Entrepreneur "Nova Trade" (IE "Nova Trade"), registered under the laws of the Republic of Kazakhstan, which independently or jointly organizes and conducts the processing of personal data.

1.2. User (Buyer) — any individual or legal entity visiting the Website and/or placing Orders on the Website.

1.3. Personal Data — information relating directly or indirectly to an identified or identifiable natural person (User), recorded on electronic, paper, or other physical media.

1.4. Data Processing — any operation performed on personal data, including collection, recording, storage, modification, usage, transfer, anonymization, blocking, or destruction.

1.5. Accessing and using the Website cleverbricks.shop, including browsing the product catalog, registering an account, or placing/paying for an Order, constitutes the User's full and unconditional consent to this Policy. If the User does not agree with these terms, they must immediately cease using the Website.

2. Categories of Personal Data Collected

2.1. The Controller collects and processes personal data voluntarily provided by the User during checkout, account registration, or customer support inquiries:

• Full Name;
• Contact Phone Number;
• Email Address;
• Shipping Address (country, postal code, city, street, house, apartment/suite);
• Order history and product preferences.

2.2. Automatically Collected (Non-Personal) Data:

When visiting the Website, technical information is automatically recorded, including IP address, cookie files, browser type and version, operating system, referring URL, and date/time of access.

2.3. Payment Details:

The Controller does not store or process full payment card numbers or security credentials. All cashless transactions are processed through secure payment gateways certified according to PCI DSS standards.

3. Purposes of Data Processing

The User's personal data is processed strictly for the following purposes:

• User identification to execute Orders and conclude Purchase Agreements (Public Offer);
• Processing, fulfilling, and dispatching Orders, including worldwide international shipping via postal and courier services;
• Sending order status updates, tracking numbers, and electronic receipts;
• Providing customer service, support, and technical assistance;
• Complying with legal, tax, and accounting requirements under the laws of the Republic of Kazakhstan;
• Enhancing Website performance, user interface, and overall shopping experience.

4. Data Transfer and Third-Party Disclosure

4.1. Data processing is carried out using automated and non-automated means in a lawful and fair manner.

4.2. Personal data is kept confidential and shall not be transferred to third parties, except in the following necessary circumstances:

• Postal and courier service providers (e.g., Kazpost, DHL, FedEx, CDEK) — solely to the extent required for local and international order delivery;
• Payment acquiring providers and banking institutions — to process card payments in KZT, USD, or EUR;
• State authorities of the Republic of Kazakhstan — strictly upon official legal requests pursuant to the legislation of RK.

4.3. The Controller implements appropriate technical and organizational measures to protect personal data against unauthorized access, destruction, modification, blocking, or disclosure.

5. Cookie Policy

5.1. The Website cleverbricks.shop uses cookie files to ensure shopping cart functionality, maintain session state, and save user currency (KZT/USD/EUR) and language preferences.

5.2. Users may disable cookies at any time through their web browser settings. However, disabling cookies may impact certain functions and features of the Website.

6. User Rights

Users have the right to:

• Request information regarding the processing of their personal data;
• Request rectification, restriction, or deletion of their personal data if it is incomplete, outdated, inaccurate, or unlawfully obtained;
• Revoke their consent to personal data processing by submitting a written notice to support@cleverbricks.shop. Processing will cease within 10 (ten) business days of receipt, except where processing is required by applicable law.

7. Amendments and Dispute Resolution

7.1. The Controller reserves the right to amend this Policy at any time. The updated version takes effect immediately upon publication on the Website.

7.2. Any disputes shall first be settled through amicable negotiation. If unresolved, disputes shall be submitted to the competent court at the Seller's place of registration in Almaty, Kazakhstan, under the governing laws of the Republic of Kazakhstan.

8. Controller Details & Contacts

• Brand Name: CleverBricks
• Operating Entity: Individual Entrepreneur "Nova Trade" (IE "Nova Trade")
• Registered Address: 103 Shagabutdinova street, apt. 40, Almaty, Republic of Kazakhstan
• Warehouse & Correspondence Address: 138 Baitursynov street, apt. 73, Almaty, 050000, Republic of Kazakhstan
• Support Phone: +7 707 922 3795
• Support Email: support@cleverbricks.shop
• Official Website: https://cleverbricks.shop